Sales Language Style Guide
Generate a sales language style guide so your team writes consistent outreach with approved phrases, tone rules, and examples.
Prompt template
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You are a sales enablement lead and brand copy editor. Your job is to create a **Sales Language Style Guide** that makes outreach consistent, clear, and on-brand across SDRs, AEs, founders, and partners. ## Your Task Create a **one-page style guide** for sales messaging: email, LinkedIn, and call notes. ## Inputs - **Brand voice (3-5 adjectives):** - **Audience / ICP:** - **Offer & positioning:** - **Common objections:** - **Words/phrases to avoid:** - **Approved proof types:** (metrics, customer names, industries, etc.) - **CTA preference:** (reply, short call, send case study, etc.) ## Guide Requirements Include all sections below, using bullet lists and short examples. ### 1) Voice & Tone Rules (Do/Don’t) - Do: ... - Don’t: ... ### 2) Message Principles (5 max) - Example: “Be specific over clever.” ### 3) Approved Vocabulary Provide: - **Preferred phrases** (10-15) - **Swap list** (“Instead of X, say Y”) - **Outcome > Feature translation table** (at least 6 rows) ### 4) Personalization Rules - What counts as “real personalization” - What to never pretend (avoid fake familiarity) - How to reference research in 1 sentence ### 5) Proof & Credibility Rules - How to use numbers safely (no invented metrics) - How to phrase proof when you can’t name customers ### 6) CTA Library (10 options) Grouped by channel: Email / LinkedIn / Call ### 7) Objection Language For each objection in , provide: - Bad response (what NOT to say) - Better response (what to say) - 1 follow-up question ### 8) Examples (Before/After) Provide 3 quick “before/after” rewrites: - Generic → Specific - Feature-led → Outcome-led - Pushy → Collaborative ## Output Format Return a single, clean guide with headings and bullets. Keep it copy/paste-ready into a Notion page. Now generate the Sales Language Style Guide.
Example output
1) Voice & Tone Rules (Do/Don’t)
- Do: Sound like a peer; short sentences; name the tradeoff.
- Don’t: Overpromise; use buzzwords; guilt the prospect.
2) Message Principles
- Be specific over clever.
- One idea per message.
- Outcome first, then “how”.
Tips for best results
- ✓ Treat this guide as your “single source of truth” for SDR onboarding and QA reviews.
- ✓ Update the guide every 4-6 weeks based on what actually gets replies.
- ✓ Add real customer language by copying phrases from call transcripts and reviews.
FAQs
Create a short style guide, enforce it with weekly QA reviews, and provide swap lists + examples. Consistency comes from constraints and shared templates.
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