Whereby vs Zoom
Whereby offers browser-based video rooms with permanent, shareable URLs and a clean minimal interface, making it popular for customer-facing meetings and small teams. Zoom is the enterprise standard with superior scalability, features, and integrations. The trade-off is simplicity versus power.
Build a custom alternative freeSide-by-side
Flexible video meetings, your way vs Video communications for everyone.
| Feature | Whereby | Zoom |
|---|---|---|
| Pricing from | Free–$14.99/mo | Free–$19.99/user/mo |
| Pricing | Free (1 room); Pro $14.99/mo; Business $59.99/mo | Free (40-min); Pro $13.33/user/mo |
| Best for | Customer calls and small teams wanting simplicity | Enterprise and large-scale meetings |
| Browser-based | Yes, no download required | Works in browser but app recommended |
| Permanent rooms | Yes, branded custom URLs | No, per-meeting links by default |
| Participant limit | Up to 200 on Business | Up to 1,000 on Business+ |
| Breakout rooms | Not available | Fully featured |
The third option most teams miss
Picking between Whereby and Zoom isn't the only choice.
Appaca can surface Whereby or Zoom meeting links in your custom client portals and automatically log meeting outcomes to your CRM or support desk. Build the seamless customer experience without cobbling together multiple tools.
- No code, no deployment, no devops
- Built-in database, dashboards, team access
- Refine with chat as your needs change
- Free to start, no per-seat pricing surprises
Common questions
Whereby works well for meetings up to 200 participants but lacks enterprise features like breakout rooms, advanced host controls, and webinar functionality that larger organizations need.
Yes, Whereby offers recording on Pro and Business plans. Recordings are stored in the cloud and expire after 24 hours on lower plans.
Whereby has a slight edge since rooms have permanent links and guests never need an account or download. Zoom's waiting room and one-click join are also very accessible.