Client Feedback Log for Agencies

Capture, organise, and action client feedback across multiple projects without losing anything in email threads. Link feedback to specific deliverables and track resolution status.

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Client management software keeps contacts, projects, and communications in one place. Appaca builds the client tool around the way your service or agency runs each engagement.

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Questions & answers

Can clients submit feedback directly through a shared link?

Yes, a shareable feedback form can be sent to clients so entries populate the log automatically.

How do I link feedback to a specific project or deliverable?

Each feedback entry has a dropdown to associate it with a project, milestone, or file in your workspace.

Can I prioritise feedback by urgency or impact?

Yes, a priority field allows you to sort and filter feedback so your team tackles the most critical items first.