Free NPS Survey Template

Run Net Promoter Score surveys and track customer loyalty trends over time.

What this template includes

You get a working app with these features built in. Refine anything later by chatting with Appaca.

  • Automated NPS survey scheduling
  • Promoter/Passive/Detractor segmentation
  • NPS trend charts over time
  • Detractor comment theme word cloud

The prompt that builds this app

Copy and paste this into Appaca, or click the button to send it now. You can edit it before submitting.

Appaca prompt

Build an NPS survey app that sends a standard ten-point scale question to customers on a configurable schedule - monthly, quarterly, or after key touchpoints - and captures a verbatim reason for their score. Calculate and display the NPS score by segmenting responses into Promoters, Passives, and Detractors. Show NPS trend charts over time, a word cloud of common themes in Detractor comments, and a list of Promoters to target for referral or testimonial requests.

Want to go deeper on customer feedback software?

Customer feedback software collects feedback, tracks feature requests, and analyzes sentiment. Appaca builds the feedback tool with prioritization, status updates, and changelog.

Explore Customer Feedback Software

Questions & answers

Is this template really free to use?

Yes. You can build the template app inside Appaca for free. The free plan includes 100 AI credits per month. If you outgrow the free tier you can upgrade at any time.

Do I need to know how to code to use this template?

No. The template is a prompt that Appaca turns into a working app for you. You can refine fields, views, and rules by simply chatting with the AI in plain English.

Can I customize this template after building it?

Yes. After Appaca builds the app, you can keep refining it through chat - add fields, change the layout, connect new data, or adjust workflows whenever your needs change.