Custom CRM

Build a custom CRM for your team

Generic CRM tools force your team to work around them. Appaca builds a CRM shaped around how you actually sell, with the fields, views, and automations your pipeline needs.

Get started free
Why Appaca

Off-the-shelf CRMs were not built for your pipeline

Every CRM comes with assumptions about how you sell. The result is a tool your team works around rather than with.

Fields that do not match your deal flow

Fields that do not match your deal flow

You spend the first month configuring fields your team never uses and hiding the ones that make no sense for your business. Your reps end up back in spreadsheets.

Views built for someone else's pipeline

Views built for someone else's pipeline

The default pipeline stages, reports, and dashboards reflect someone else's sales process. Getting them to match yours takes weeks of configuration and ongoing maintenance.

Integrations that never quite work

Integrations that never quite work

Connecting your CRM to Slack, email, or your billing tool involves third-party connectors, maintenance overhead, and a support ticket every time something changes.

Platform

A CRM built around how you actually sell

Appaca builds a CRM that fits your pipeline from the first conversation. Add the AI agents your team needs, automate the follow-ups that always slip, and give every rep exactly the access they need.

A CRM shaped around your pipeline

Describe your pipeline stages, lead fields, and deal flow. The Appaca agent builds a CRM with the exact views, forms, and data structure your team needs. No configuration manuals required.

Chat to app Appaca app builder
AI co-workers for your sales team

Build AI agents that score inbound leads, draft follow-up messages, and update deal notes automatically so your reps spend more time in conversations and less time on admin.

Coworkers
Deal context in one workspace

Store call notes, meeting summaries, and account context right inside your CRM. Every rep always has the full picture before a call without hunting through a second tool.

Notes
Use cases

What sales teams build with Appaca

Build the CRM your sales process is actually missing. From lead scoring to proposal generation, Appaca gives your team the tools to close more deals with less admin.

Lead Follow-Up Assistant

Never let a lead go cold. Drafts personalised follow-ups from each lead's CRM activity and pipeline stage, ready for your reps to review and send.

Get started free
Lead Follow-Up Assistant

Lead Scoring and Routing

Score and prioritise inbound leads from your CRM, then alert the right rep in Slack so your team responds in minutes, not days.

Get started free
Lead Scoring and Routing

Proposal Generator

Turn deal context and CRM data into a tailored proposal in seconds and get quotes in front of buyers while the conversation is still warm.

Get started free
Proposal Generator
Offerings

A custom CRM built on a platform your sales team can trust

Every CRM you build on Appaca comes with secure access, deal storage, automations, and controls. Your team focuses on selling, not on setup.

Secure team sign-in

Every rep signs in with their own account. Your leads, deals, and pipeline data are only ever seen by your team.

Role-based permissions

Give reps their pipeline view and keep deal desk pricing and manager reporting where they belong. Each role sees what they need.

Scheduler and automations

Put follow-up reminders, pipeline reviews, and lead routing on autopilot so deals keep moving even when reps are busy selling.

Built-in deal database

Track leads, accounts, and deal activity in a secure database built into your CRM. No spreadsheets to maintain, no data scattered across tabs.

Enterprise-grade security

Your customer and pipeline data is handled with the security practices that procurement teams expect: encrypted, protected, and under your control.

Access anywhere

Your CRM lives in the browser. Reps can update deals and check their pipeline from the office, home, or on the road.

File and document storage

Keep proposals, contracts, and decks attached to the deals they belong to. Everything in one place and easy to find.

Usage tracking

See which parts of your CRM your team actually uses so you know what is driving results and where to improve.

FAQs

What is a custom CRM?

A custom CRM is a sales tool built around your specific pipeline, team structure, and process rather than a generic SaaS template. It tracks the data your team actually needs, shows the views your reps actually use, and automates the tasks your workflow includes.

Why build a custom CRM instead of using Salesforce or HubSpot?

Off-the-shelf CRMs come with assumptions about how you sell. You spend weeks configuring fields, hiding features your team does not use, and training reps on workarounds. A custom CRM starts from your process and builds around it. It is faster to adopt and cheaper to run.

Do I need engineers to build a custom CRM with Appaca?

No. You describe the CRM you need in plain language and the Appaca agent builds it, complete with a database, team access, and automations. Sales ops or a team lead can build and maintain everything without writing code.

Can my CRM connect to our existing tools?

Yes. Appaca connects to Slack, Google Sheets, Airtable, Notion, and any service that supports an API or webhook. Lead data, alerts, and deal updates can flow between your CRM and the tools your team already uses.

How long does it take to build a custom CRM?

Most teams have a working first version the same day. Start with the core pipeline and add features as your team uses it. There is no waiting on engineering or a lengthy configuration project.

What happens when our process changes?

Describe the change and the Appaca agent updates the tool. You are never locked into the first version. Your CRM evolves with your sales process without involving a developer.

A CRM shaped around how you actually sell

Build a custom CRM that fits your pipeline, your team, and your process. No code, no configuration headaches.