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Explain your return policy clearly and empathetically after a customer inquiry. Reduces friction and builds trust.
The Prompt
Write a customer-facing email explaining the return policy for {{store_name}}.
Return window: {{return_window}} days.
Conditions: {{return_conditions}} (e.g. unworn, original tags, receipt required).
Refund method: {{refund_method}} (e.g. original payment method, store credit).
How to initiate: {{return_process}}.
Tone: helpful and reassuring. Acknowledge any inconvenience if this is a response to a complaint. End with an offer to assist further.Build this into your own tool
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